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IST2161 Client Services in Libraries 1
Credit Points: 15
This unit focuses on client services to meet client information needs. Students will learn how to analyse information needs and how to plan, design and implement appropriate information resources and services. Techniques for client analysis and information needs analysis that draw upon aspects of communication, education and cognitive theory are explored, along with their application in the delivery of client support services. Unit includes a two week practicum in an information agency.

Full Unit Outline

This Unit is part of the following Courses / Unit Sets
MAAAGAInformation Services Major
MABUUEInformation Services Major
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Last Updated - Higher Education: 15/03/2012 VET: 15/03/2012