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IST2161 Client Services in Libraries 1
Credit Points: 15
This unit focuses on client services to meet information needs. Students will learn to analyse information needs and to how to participate in the implementation of appropriate information resources and services. Techniques for client analysis and information needs analysis draw on aspects of communication, education and cognitive theory and are applied in the delivery of client support activities.

This Unit is part of the following Courses / Unit Sets
M73Associate Degree of Science (Library Technology)
G84Bachelor of Information Technology/Bachelor of Science (Library Technology)
E65Bachelor of Science (Library Technology)
B52Bachelor of Science(Communication&Information Technology)/Bachelor of Science(Library Technology)
Disability Standards for Education (Commonwealth 2005)
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes, Graduate Attributes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website:

Last Updated - Higher Education: 31/03/2006 VET: 31/03/2006