UNIT INFORMATION
Disclaimer
This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
| SCY1219 | Handling and Passenger Services | ||
| SCHOOL OF COMPUTER AND SECURITY SCIENCE | |||
| Credit Points: 15 | |||
| Description: | |||
Students will be introduced to the relationship between passenger services, baggage handling and aviation operations. An exploration of customer service in a high pressure and high risk environment will be undertaken. The systems, processes and imperatives of contemporary passenger management will be studied. Full Unit Outline | |||
| Disability Standards for Education (Commonwealth 2005) | |||
| For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes, Graduate Attributes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website: | |||
| http://intranet.ecu.edu.au/student/support/student-equity | |||
Last Updated - Higher Education: 15/03/2014 VET: 14/05/2014