UNIT INFORMATION
Disclaimer
This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
| MAN4706 | Managing Quality | ||
| SCHOOL OF BUSINESS | |||
| Credit Points: 15 | |||
| Prerequisites: | |||
| MAN1100 | Management I | ||
| MAN2120 | Organisational Behaviour II | ||
| Description: | |||
The unit provides a critical overview of the concepts, tools techniques and issues associated with managing quality systems in public and private sector organisations. The course focuses on academic literature and case studies, in addition to material currently in use by quality practitioners and accreditation bodies. It also provides a broad perspective on quality management applications such as Quality Assurance (QA); Continuous Improvement (CI); and Total Quality Management (TQM), Business excellence, Service Quality and their potential benefits and limitations. Full Unit Outline | |||
| Disability Standards for Education (Commonwealth 2005) | |||
| For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes, Graduate Attributes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website: | |||
| http://intranet.ecu.edu.au/student/support/student-equity | |||
Last Updated - Higher Education: 15/03/2014 VET: 14/05/2014