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CSV1103 Interpersonal and Helping Skills
Credit Points: 15

This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures.  The distinction between advocacy, mediation, helping and counselling will also be addressed.  The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.

Full Unit Outline

This Unit is part of the following Courses / Unit Sets
Y21Bachelor of Social Science
MACHNFChildren and Family Studies Major
MABUSZHuman Services Major
DMPCFSPsychology - Children and Family Studies Double Major
DMAAACPsychology and Youth Work Double Major
MABUSYSocial Science Major
MABUSWYouth Work Major
Disability Standards for Education (Commonwealth 2005)
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes, Graduate Attributes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website:

Last Updated - Higher Education: 12/07/2011 VET: 12/07/2011