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HOS2211 Hotel and Restaurant Information Systems II
Credit Points: 15
MIS1600 e-Business Systems
This unit is designed to familiarise students with systems which are used in the hotel and restaurant industry. Information systems and the increasing application of technology to the hotel and restaurant industries will be analysed from a conceptual and theoretical perspective. The unit has a managerial focus, and will focus on the human issues of using information systems in the hospitality industry. In particular, the unit will provide an overview of the impacts of technology on the managers, workforce and customers of the industry. Students will encounter a range of theoretical and practical applications of information technology, which are unique to these industries including property management systems, reservation systems, guest history systems, electronic point of sale systems, and guest driven applications such as automatic check-in, check-out and guest in-room appliances.

Full Unit Outline

This Unit is part of the following Courses / Unit Sets
M62Associate Degree of Hospitality Management
M29Bachelor of Hospitality and Tourism Management
E04Bachelor of Hospitality Management
MIHOSPHospitality Management Minor
Disability Standards for Education (Commonwealth 2005)
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes, Graduate Attributes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website:

Last Updated - Higher Education: 30/04/2009 VET: 30/04/2009