This unit develops core practical skills for generic managers, IT managers and executives working in modern organisational environments which are now knowledge-based, have high levels of technological advancement and experience discontinuous change. It goes beyond a discussion of information gathering to address the creation, use, interpretation and sharing of a variety of 'knowledges' for competitive advantage and social value. The course combines a study of techniques for knowledge creation, the development of strategic intelligence and organisational systems, classification and evaluation of 'knowledges' and the maintenance of 'corporate memory' and 'intellectual capital'. The unit will adopt an orientation toward current industry practices through an examination of case studies.