This unit provides an opportunity to critically explore the various issues that influence the management of human behaviour and relationships in an organisational context. Traditional approaches to organisational behaviour will be presented and contrasted with recent developments arising out of social psychology and sociology. Traditional approaches assist managers to understand and organise people to behave in predictable ways. This unit also examines the psychology of individual differences and how diversity affects personality, perceptions, emotions and the experience of stress resulting in behaviour that is difficult to predict from a traditional perspective. Social psychological and critical approaches to organisational behaviour are utilised to explore how individuals make sense of their world and how they construct a sense of self as an individual and how this identity may change in group setting. More importantly, this unit assists managers to understand the formal and informal characteristics of group behaviour, why they form, and why teams and other management initiatives may have dysfunctional outcomes.